Job Overview

We’re looking for an enthusiastic, well organised and self-motivated individual to sit at the heart of our seasonal operations: keeping communication flowing, the website and bookings running smoothly, our records accurate, and the instructors and volunteer team well supported. 

An essential element of the role is leading our outreach program with local primary schools, talking to teachers and parents and getting to know and understand the needs of the young people we support.

This is a highly rewarding position, which can be worked flexibly around other commitments and provides the opportunity to make a significant contribution to the well-being of young people in Manningtree and the wider community.

DUTIES & RESPONSIBILITIES:

Programme coordination and delivery

  • Coordinate the planning and delivery of the season's programme of sessions, courses and events supported by the other members of the operations team
  • Liaise with management team members, instructors and volunteers, schools, service providers, and parents or guardians.

Communications and outreach

  • Monitor the charity’s inbox, review it weekly, action or route enquiries, and keep it organized
  • Act as the first point of contact for parents, participants, schools, partners and general enquiries
  • Lead our schools outreach programme identifying and encouraging young people who might benefit from participation in ongoing courses and activities; liaise with teachers, make direct contact with families where appropriate, and ensure the bursary system is understood and effectively administered.

Bookings, payments and administration

  • Publish sessions, courses and events on the website and keep content accurate and current
  • Administer; all registrations and consents, bookings and payments, and bursary applications.
  • Manage the Trust's Microsoft 365 cloud storage and filing, including filing of photos and media
  • Maintain website membership (participant) records, and carry out regular reviews in line with the Trust's data protection policy and retention schedule
  • Maintain accurate personal records for instructors, volunteers and service providers
  • Record participation, resources, outcomes and impact as activities happen, to support reporting to funders and trustees.

Safeguarding, volunteer administration and governance

  • Support the Principal and Welfare Officer with safer recruitment: DBS checks, references, certification and training records

SKILLS, QUALIFICATIONS AND EXPERIENCE:

The successful candidate will be highly organised, with good management and communication skills, flexible, self-motivated and committed to the objectives of the Trust.
Good general IT skills are essential. Knowledge of and experience in management, maintenance and updating websites and data management/data protection would be beneficial - training on the specific software tools and/or website systems will be provided to the successful applicant.


Experience in the charity, voluntary or education sectors, some knowledge of the role of safeguarding and an interest in water sports would be helpful but not essential.

ADDITIONAL INFO:

Employment status: The postholder will be engaged as an employee for tax purposes (paid through PAYE) and holds worker status for employment rights.

The successful applicant must own and maintain a laptop or personal computer and mobile phone.

Hourly rate £18.00/hr

Anticipated annual income before tax (dependent on hours worked) £3.5-4.5K

HOW TO APPLY:

To apply for this job please click apply andfill in our short application form. We will be reviewing applications on a rolling basis and will close this advert once we have reached a limit, so we would encourage you to apply asap.

If you would like to have an informal discussion prior to submitting an application, please email us at [email protected]